The ThrallFlow Manager

From Automatic Transcription to Managerial Action
Transform every call conversation into measurable performance gains

100 % call monitoring – 65% reduction in analysis time – ROI in under 3 months
Request demo

These challenges result in missed opportunities for improvement and revenue

Rising Call Volumes

Increasing customers interactions
Limited supervisor bandwish
5% to 10% of calls can be monitored

Manual QA Process​

Quality reviews are time consuming
Delayed agent feedback
Action and correction days later

Scattered Action Plans

Theoretical improvement plans
Fragmented documentation
Difficulties to monitor all indicators

Our Solution at a Glance

ThrallFlow provides an end-to-end workflow visualization for call centers optimization

THRALLFLOW FEATURES

Get the most out of our software​

Feature 1: Intelligent Transcription & Analysis

Transform every conversation into actionable insights with multilingual AI-powered transcription accuracy.

30+ languages, <5% error rate
Instant summaries saving 15+ minutes per call
62% reduction in compliance issues
Feature 2: Smart Call Sampling

Intelligent rules automatically prioritize compliance risks, new agents, and underperforming KPIs daily.

Intelligent rule-based selection
Prioritized monitoring (compliance, underperformers)
Customizable automation
Feature 3: Ready-to-Use Action Plans

Generate personalized coaching checklists with automatic reminders that actually get completed today.

Targeted coaching checklists
Automatic reminders & escalations
64% reduction in open action items
Feature 4: Real-Time Performance Steering

Monitor live dashboards, receive critical alerts, and predict trends seven days ahead.

Live dashboards with quality scores
Critical call alerts (Slack/Teams)
7-day AI forecasts
COMPANIES THAT TRUST US​
TESTIMONIALS​

You can count on our team of experts to provide top-notch support and help you get the most out of our software​

★★★★★
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Amy WinstonMarketer​
★★★★★
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Jane Oliver​CEO, Acme​
★★★★★
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Mark Thomas​Manager​
READY TO TAKE YOUR BUSINESS TO THE NEXT LEVEL? ​

Request a demo of our product today and see how they can help you streamline your operations & boost revenue!​

Get started today!
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